Axilign delivers specialized fitness and mobility gear to customers across international territories using reliable global freight logistics. Every shipment is processed with stringent quality verification to ensure that structural exercise gear arrives in pristine condition.
| Service | Delivery time | Cost |
|---|---|---|
| International Express Courier | 3-5 business days | $12.00 |
| Standard International Freight | 6-12 business days | $6.50 |
Timeframes count business days from dispatch. Remote areas can add 1-2 days.
Orders placed before 14:00 (2:00 PM) on a business day are dispatched the same day. Orders after the cut-off, on weekends or public holidays are dispatched the next business day. You receive a confirmation email with the order number as soon as the order is placed.
All equipment is protected within reinforced multi-wall corrugated cartons lined with custom high-density shock-absorbing foam inserts. Articulated components and resistance textiles are sealed in heavy-gauge moisture-barrier polybags to prevent abrasion or environmental degradation during transit.
Following dispatch, an automated shipment notification containing the direct tracking code is sent via email and SMS, allowing real-time parcel monitoring across international transit checkpoints.
If the tracking shows no movement for 5 business days, contact us at [email protected] with your order number. We open a trace with the courier and either resend the order or refund it in full, your choice, within 10 business days of the claim.
Inspect the exterior and interior contents immediately upon arrival. Document visible exterior package compromise or product distortion with clear photographs, retain all original boxing, and notify customer support within 48 hours of receipt to initiate an immediate carrier investigation and prompt product replacement.
We accept Cash on delivery, Bank transfer. We never ask for card or online-banking details by email or phone.
We ship to selected countries. Costs and timeframes for each destination are shown at checkout before payment. Import duties, where they apply, are paid by the recipient.
Write to [email protected] or call +1 (416) 654-5707 during Mon-Fri 09:00-18:00, Sat 10:00-16:00. We answer every request within one business day.
